MindEdge Online Learning

Learners can download and print a PDF certificate of completion from their course records page, accessible after logging into the learning management system. Certificates are accessible anytime, even after access to the course has expired.

Learners can download and print a PDF receipt of their transaction from their course records page, accessible after logging into the learning management system. Receipts are accessible anytime, even after access to the course has expired.

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.

For-credit learners:
Many issues related to course access may need to be directed to your school’s technical help desk. If you are having issues with MindEdge content, please email [email protected] and include your school name, course, and describe the issue you’re having. MindEdge technical support will return your email as soon as possible.

Non-credit learners:
Please contact technical support by emailing [email protected].

We are always interested in improving the quality of our courses. To report an error, please select Report an Error in the Tools menu in the top navigation bar of your course, or send an email to [email protected] with your name, course title, assignment number, and any details related to the content error. We will contact you as soon as the issue has been resolved.

Software:
1) Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
2) The latest Adobe Reader/Acrobat Reader (free download available at http://www.adobe.com)

Web Browser:
1) The last three versions of the major modern browsers: Chrome, Edge, Firefox, Safari; other web browsers may work, but may not render all features of the courses
2) Cookies must be enabled
3) JavaScript must be enabled
4) Some ad blocker plug-ins will prevent videos from appearing in courses. Ad blocking software should be disabled during course work.

Internet:
1) Reliable internet connection. Broadband cable or high-speed DSL is recommended for optimal experience.
2) E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)

Note: Some courses may have additional hardware and/or software requirements. Any additional requirements will be listed in the course description and course syllabus.

Some courses do have printable materials. Video, games, and assessments are not available for download.